Returns and Refunds

We strive to ensure you’re completely satisfied with your purchase. If you’re not satisfied, you can return your order within 14 days of the ship date for a full refund, minus shipping and gift wrap charges.

How to Return a Product
To initiate a return, please email us, and we’ll guide you through the process. Ensure the product is in its original packaging to facilitate a smooth return.

Refund Processing
You can expect a full refund within one billing cycle after we receive your returned product. Please note that shipping costs are non-refundable for:

– Undelivered packages
– Unclaimed packages
– Returned packages
– Refused packages

Unless we made an error, in which case we’ll review and process accordingly.

Inspecting Your Order
We understand that customers may need to open items to determine their satisfaction. As long as the item is not excessively used, you’ll receive a full refund. Otherwise, a partial refund may apply.

Damage Claims
If your order arrives damaged, please email us immediately so we can file a claim. To facilitate the process, please retain all packaging materials as received.

Cancellations
Due to our automated systems, orders cannot be cancelled after they’re placed. We strive to provide the best shopping experience, and this policy helps us ensure timely and efficient processing.

By shopping with us, you acknowledge and agree to these policies. If you have any questions or concerns, please don’t hesitate to contact us.