1. Introduction
   Welcome to HCC – Haute Couture Cosmetics, an online fragrance and skincare store specializing in 100% genuine luxury products. These terms and conditions outline the rules and regulations for using our website and purchasing products from us.
2. Parallel Imports (Grey Imports)
   HCC specializes in parallel imports, also known as grey imports. Parallel imports are genuine products that are manufactured and sold in one country but imported and sold in another country without the manufacturer’s authorization. These products are not counterfeit, but rather authentic items that have been diverted from their intended market.
3. Product Authenticity
   We guarantee that all products sold on our website are 100% genuine and authentic. While our products may not be intended for sale in your country, they are manufactured by the same companies and meet the same quality standards as products sold through authorized channels.
4. Manufacturer’s Warranty
   Please note that parallel imports may not be covered by the manufacturer’s warranty in your country. However, we stand behind the quality of our products and will honor returns and exchanges according to our return policy.
5. Returns and Refunds
   We strive to ensure you’re completely satisfied with your purchase. If you’re not satisfied, you can return your order within 14 days of the ship date for a full refund, minus shipping and gift wrap charges. To initiate a return, please email us, and we’ll guide you through the process.
6. Refund Processing
   You can expect a full refund within one billing cycle after we receive your returned product. Please note that shipping costs are non-refundable for undelivered, unclaimed, returned, or refused packages, unless we made an error.
7. Product Description and Accuracy
   We strive to provide accurate product descriptions and images. However, due to variations in product formulations, packaging, and batch numbers, slight differences may occur. If you have any concerns, please contact us.
8. Payment and Shipping
   We accept various payment methods, including credit cards and online payment gateways. Shipping costs and estimated delivery times are provided during the checkout process.
9. Limitation of Liability
   HCC shall not be liable for any damages or losses resulting from:

• Product use or misuse
• Allergic reactions or sensitivities

1. Changes to Terms and Conditions
   We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our website and services constitutes acceptance of the updated terms.
2. Contact Us
   If you have any questions or concerns about our terms and conditions, products, or services, please don’t hesitate to contact us.

By shopping with HCC, you acknowledge that you’ve read, understood, and agree to these terms and conditions.